Appendix #20 (cont.)


Waiter-
Waitress













Hostess


Waiter, Captain



Busboy, Busgirl


Pizza Worker


Fast Service


1. Removes dirty dishes from tables and
 kitchen.
2. Wipes off tables.
3. Replaces soiled cloths.
4. Resets tables for new guests if that
 in that establishment.
5. Fills water glasses.
6. Cleans up spills.
7. Helps waitress.


carries to



is required


1. Makes dough, rolls dough.
2. Grates cheese, makes sauce, prepares toppings,
 (pepperoni, suasage, mushroom).
3. Assembles pizza and bakes.
4. Cleans work areas.
5. Takes orders.
6. Clears tables.
7. Fills salt & pepper, napkin holders.

1. Takes orders.
2. Calls in orders to kitchen.
3. Bags food orders.
4. Receives payment and gives change.
5. Keeps counter clean.

1. Is personal link between passengers and
 airline.
2. Has one of the most important public rela-
 tions positions in the airline industry.


Airline Steward/
Stewardess


1. Relays order to kitchen.
2. Totals bill and accepts payment or refers
 patron to cashier.
 3. Serves meals to patrons according to established
 rules of etiquette.
 4. Writes order on check or memorizes it.
 5. Observes diners to fulfill any additional request
 and to perceive when meal has been completed.
 6. Answers questions regarding food preparation.
 7. Serves courses from kitchen and service bars.
 8. Cleans table for dessert or coffee.
 9. Presents menu to diner.
10. Sets up and cleans table.

1. Welcomes patrons and seats them at tables or
 lounge.
 2. Inspects dining room serving stations and
 equipment for neat appearance and cleanliness.
 3. Adjusts or assists in adjusting complaints.
 4. Insures quality and rapidity of facilities and
 services.
 5. Schedules dining reservations.

 1. Supervises activities of workers in section of
 dining room.
 2. Carries out duties similar to hostess.