36 In the U.S., on the other hand, in recent years some people argue that most farmers have enough sources of technical information, and that there is little justification for having major public programs exclusively oriented to serving a small clientele of successful farmers. Instead, they suggest that a new direction for extension could be general adult nonformal education and assistance, particularly for poverty-stricken people in both rural and urban areas.1 Others suggest that extension agents work with small businessmen in general. Crucial to making an extension system function effectively to meet whatever goals are established for it are the incentives which shape the behavior of the agents. Leonard believes that the manner in which promotions are made within an extension service is one of the most critical incentives. But what criteria are to be used for making promotions? Senority? Number of adopters? Area of adoption? Quantities of inputs distributed? Subjective feelings of farmers about the value of the extension agent? Moreover, how can this performance be monitored? Will it depend on internal reporting? If so, are these internal statistics likely to be distorted? Considerable thought must be given to structuring the career ladder and internal incentives of the extension system so that the induced behavior is consistent with desired policy outcomes. As general guidelines, Leonard suggests that efforts be made to hire only those who would eventually be capable of promotion; that at least 25 percent of employees receive substantial promotions within 10-15 years; and that promotions and upgrading Paul Miller, The Cooperative Extension Service: Paradoxical Servant The Rural Precedent in Continuing Education (Syracuse: Syracuse University Publications in Continuing Education, 1973).