QUALITY IS PARAMOUNT Stress freshness and quality rather than low price. You must, however, be in line with other nearby pick-your- own prices where quality, convenience and customer service are comparable. Sometimes a competing producer does price produce below going pick-your- own levels. It will cut into the volume you move if quality and other factors are comparable. Some growers price their products low because they do not include all labor costs. In a friendly manner, talk over with any low-price sellers production and marketing costs that may justify a higher price. Each party must be free to decide his own pricing policy but should be aware of all factors involved. Avoid a price war, if at all possible. All parties will be hurt if produce is sold at or below cost of producing plus a reasonable market- ing margin. Tradition or past practice is some- times the basis for establishing prices. Since costs and production practices change continually, it is well to regu- larly update the basis for your prices. Think price changes through carefully, before making them. Consumers tend not to trust prices that vary widely up and down. Most pick-your-own opera- tors keep a given price for an entire season regardless of whether wholesale prices go up or down. Any price adjust- ment should be made at the start of the harvest season based on conditions at that time. LONG-TERM EFFECT The best pricing policy will maxi- mize returns for the products produced over an extended period of time. If you are to accomplish this objective, your customers must be satisfied that your prices are fair. They should be a little lower than non pick-your-own sources of supply for comparable quality. You need repeat sales; for most areas well over half the pick-your-own customers have been there previously. Cleanup specials for a last picking of strawber- ries, snap beans, pickles, etc., where produce is scattered and quality may not be the best, sometimes justifies a reduced price. Such a case should tend to be a promotional event and not alter regular pricing policies. The area in which your farm is located, the kind and quality of your crops as well as cost of production, tradition and pric- ing policies of others in the area are all factors to consider in making pricing decisions. SELLING BY WEIGHT The decision to sell produce by weight or by measure merits serious thought. Advantages of each method can be readily seen. The problem of customers overfilling containers is solved when produce is sold by weight. A weight basis of sale is fair for both buyer and seller. Various size contain- ers whose volume is difficult to esti- mate can be used with assurance of a fair deal when selling by weight. Most producers who sell in this manner weigh containers and mark the empty weight on them with a marking pencil or crayon as the customer checks in for harvesting. At check-out time, the weight of the container is deducted from the total weight to give the amount of produce to be paid for. When sales are made by weight, scales must be approved by the Weights and Standards Division of your state gov- ernment. In Michigan it is the Weights and Standards Division of the Michi- gan Department of Agriculture. An inspector from the proper governmen- tal agency should check the scales for accuracy and affix his seal of approval before they are used for selling. Sales by volume are simpler since no scales are needed. Usually containers for harvesting or measuring purposes are bushel, half bushel, peck, quart, etc. Some instructions are usually given about how full containers should be. These may be in a printed handout sheet, or given orally when people check in. An inspection of harvested produce in containers to determine how well containers are filled, varieties harvested and amount of purchase is ordinarily made at check-out time. Pro- duce is then paid for at the rate per bushel or other unit. SAFETY A management concern of any busi- ness, serving the general public is safe- ty. Many objects on a farm can be haz- ardous to people not accustomed to the surroundings. Hoes, rakes and other hand tools are not safe toys for children. Adults can also trip over tools, lumber, fencing materials and other objects laying on the ground. Store these tools away from public areas. Have a well-defined area for guests and their children to use. Defi- nite routes along well-cared-for paths and roads should be plainly marked to prevent persons from straying into areas where not needed. If guides take groups to a harvest area, there is less risk of people going to the wrong places. Instructions from supervisors or guides on use of ladders also promotes safety. Steep banks, deep ponds, areas where poison ivy may be growing and other hazards should be pointed out to pick-your-own custom- ers. The owner is liable for almost any personal injury on his property. It is better to avoid the problem than to determine in court what damages, if any, you pay. Fencing harvest fields, or fencing off areas where possible injuries could occur, will reduce this risk. Fencing also helps guide people to where they should be. Adequate supervision answers many questions and avoids uncertainties on the part of those harvesting produce for the first time at your farm. Sometimes the guide is also the supervisor and makes frequent trips to and from the check-in point to bring new groups to the harvest area. If separate supervisors stay in the harvest area, the guide should point the super- I visor out to each new group and tell them to ask for any needed assistance. 14-4