EMERGENCY CALLS

To report a FIRE .......... Dial Operator and say, "I want to report a fire"

For POLICE .. .Day .................................... Dial 431

For POLICE . .Night. ..Dial Operator, and ask her to contact Campus Police.

For Gainesville POLICE ....................... Dial 9 . .. Dial 4221

 SERVICE CALLS

INFORMATION .... Numbers not listed in directory. .......... Dial Operator

REPAIR SERVICE . To report a telephone out of order ...... Dial Operator

LONG DISTANCE . Dial Operator, and say, "I want toplacea longdistance call."


 REMEMBER

1. All telephone equipment is over- 3. Only necessary personal calls
 worked. may be made.

2. ALL LONG DISTANCE calls must be 4. Do not dial or call from memory.
 relayed thru the campus operator and Consult these directories for the
 record made by extension caller, correct numbers.


 TELEPHONE SUGGESTIONS

 1- Answer calls promptly and in a business like manner.

 2- Immediately identify yourself. For example:
 "Mr. Smith's office, Miss Williams"
 "Maintenance, Mr. Green."

 3- Speak distinctly and pleasantly.

 4- Immediately volunteer assistance regarding an absent person:
 "May I locate Mr. Jones and ask him to call you?"
 "He is out of the office until llo'clock. Do you wish
 him to call you, or could someone else help?"

 5- Accept messages willingly.

 6- Listen attentively until you understand what the caller wants;
 then offer to transfer if the call can be handled elsewhere.

 7- When making a telephone call identify yourself immediately to
 the person answering.

 8- Keep your conversation brief and business like.

 9- Remember, dial calls within the Campus cannot be transferred.