OFFICE PRACTICE AIDS Video: A Marketing Edge for the 1990's by Leslie Draper Among the professionals who market A/E services, the following statistic provokes a ripple of anxiety. The number of architectural and engineer- ing firms in Florida grew 137 percent in the last decade. Since the nature of the design/build industry is to go where the work is, new firms and branch of- fices of established heavy- weights are magnetically at- tracted to Florida's booming economy. The result is an increased focus on marketing strategies and innovative solu- tions to better position one's services beyond that of the competition. There's no better way to convey your firm's message to prospective clients and em- ployees than video. Profes- sionally-produced video pres- entations are now incorporated into the marketing budgets of many design/build firms for trade show exhibits, project updates, new business presen- tations and employee recruit- ing. Trade shows are a perfect place for video productions. As more A/E firms join the ranks of other professional service industries in trade show marketing, they're realizing that video is the ideal medium for such a competitive envi- ronment. Lyle P. Fugleberg of Fugle- berg Koch Architects in Win- ter Park, is an architect who realized early that to be effec- tive in a trade show format, video was a good choice. He felt that an exhibit utilizing slides and renderings would require too much time to pres- ent adequately. Trade show visitors generally try to see as much as they can as fast as they can. The exhibitor is dealing with short attention spans where impressions are molded in seconds. Fugleberg feels that his firm's video has be- come the focal point for his exhibit. It captures the essence of the corporate philosophy, shows a variety of the firm's work and its computer tech- nology, all within an approxi- mate time of five minutes. Fugleberg adds that his firm has put the video to good use for countless new business presentations and admits that it would also be appropriate for recruiting and conducting new employee interviews. Another Central Florida firm decided that a video for- mat was the ticket for an intern recruiting mission. Arsham and Associates, Inc., Land- scape Contracting and Design, wanted a presentation that would set the firm apart as a "forward-minded firm." As it turned out, Arsham was the only firm at the University's recruiting program to use video, and it really captured the recruit's attention and generated interest in the firm. Let's assume for the mo- ment, that you're sold on using video as a marketing tool. How do you select the right video production company to do the job? Think of the selection proc- ess in terms of the submittal/ interview process your own firm goes through to ensure new work. In this case, how- ever, you'll be quizzing the prospective video production company in the same, vigor- ous manner that a new pros- pect/client questions your firm's capabilities. Here are some basic guide- lines on what to ask a produc- tion company regarding costs, capabilities and quality of serv- ice. First, does the company have a strong background in producing the kind of video you want? Ask for a client list, and verify that the references are satisfied customers. Ask specific questions about the company's ability to finish the project on time and within budget. Ask about their prob- lem-solving techniques and their ability to save time and money. Would they hire the video company again to do another project? Once you've talked to a sufficient number of refer- ences, ask the video company for tapes of some completed projects so you can see for yourself what to expect from the finished product. Second, ask who will actu- ally be working on your video and what equipment will they be using? Who will be the producer and how does his or her experience relate to your project needs? Who are the crew members, and what is their experience in the field? Are they full-time employees of the production company? Third, ask exactly what the contract covers. Does it in- clude scriptwriting, location work, postproduction and ed- iting? II -7.I- .. 1. .. . .' . - .. ,. ,., ..- ; Top, AVID video transition from Fugleberg Koch sales video illustrating how im- portant "human comfort" is as a design factor at the office and at home. The same man is in both shots. Above, a single frame ofAVID/AniMajic 3D animation used in the Walt Disney Swan Hotel sales video. The full length animation depicts the rear of the hotel and its proximity to the Majic Kingdom, MGM, and EPCOT Center Ball. FLORIDA ARCHITECT September/October 1989