vfInTations, "ccmpl-nr-nt shall be notified of such adjustment.

Section 9: D7.IL OF vIOLATION

 If the respondent denies the frcts as alleged, or if he admits the
frets but takes issue as to the r.-c:..i.,; of the Code, or if he asserts
that h, is not subject thereto, or t.at there is a conflict of codes,
or if th.- respondient faila to srti-fy the Complaints Committee that he
is n:.t viol-atin..- the Code, he should. be notified to apn ea.r at the office
of the Livisional Sub-Divisiona!l or Regional Conpi-ints Comm-ittee and
state his case, '."r..*! such an interview seems expedient and likely to
fr,.-cilit-te ani aCjustment. If no interview is held, or if after such
inte'rviciv the case is still unadjusteC, -,nd it appears desirable for a
field a:ejt to visit the respondent, arrangements for such a visit shall
bc mr&d-.-. The field a,: nt, in r-dCition to securi-.: evidence shall seek
to brip.in about an adjustment ,ith the respo-icnt if it ap$pers warranted.
If efforts of staff members and field agents are unsuccessful in
securin_. said adjustment, the complaint shall be set for hearing before
the proper Complrints Corar-ittee and both the Oomplainant a.nd respondent
sh'-1l oc- n-otifie-d thereof cy registered mail. If, after such hearing,
the coiI-i.d-it is still .-s-'"justed and further facts or further inter-
vie-.'s a 'ear likely to facilitate adjustment, arrangements may be made
to ,ave a. field av.-nt visit the respondent. In case of doubt as to the
-rn.nic i -)f the Code, or as to other facts, an official ruling shall be
obt.-ine(' from the appropriate source.

Section l,:* :ArL'u- TO P SPOYD

 If r_2cpo-d-,ent fails to answer communication a-ddressed to him
v'ithin1 five bsinesa days a second co.mmiiunication asking for a reply
within five cbv.iniess days sha11 be sent him by registered mail. There-
-ifter if no rrjpl, has been received or in any case if respondent indi-
cates his uznwillin:ness or lack of intention of complying, or of
making restitution, the crse she'll be assigned to a field rc-j-it for
such further investigation as m.y be necessary to determine the facts
of the cas ,at first hand.

Section 1i. PIT -'F C: "? CAS-,S T' I'Ti:. T _Q ,-IS

 a) After a Divisionrl, Sub-Divioional or Regional Complrints
Coiraii t t'_e has exhausted all reasonable efforts in adjusting any com-
n 1ir, t t'-.i:,ouh interviews, hearing:y, field investigations, etc., and
thy. c'ui:pliint is still n-L'justed, it may be referred to the appropri-
L t-.ti.:.:al Comp-laints Committee, together with recomamendations for
'...-. action. If an, any time "ny Ccr..iplaints Committee is convinced
th-t complaint conclusively sets forth a violation which the respon-
Lenit hc. ': no disposition to correct or to adjust, such complaint ma~y
be ir,',drinediately referred, tn.-t.ther with the entire report, to the IT:.tional
Compi-.ints Committee without following through the rejula-r -rc:scribed
routine, and the i:ational Complaints Cornm ittee .ha.ll refer it promptly
to the IT -io'.al Recov-ry,, Administration.

 b) Cases sent by v. Complaints Committee to a higher body
for further action must include the followi.i.. d',ta:


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